INFORMATION TEXT ON THE PROCESSING OF PERSONAL DATA

1. Data Controller:

Momentum Cuba Tourism Consultancy Foreign Trade Ltd. Ltd. (“IslaPlus” and/or “Company”) has the title of “data controller” within the scope of the Personal Data Protection Law No. 6698 (“Law”) in terms of personal data regarding its customers, and with this Information Text, the personal data of customers processed by IslaPlus in accordance with the said Law It is aimed to shed light on processing activities.

2. Personal Data Processed and Purposes of Processing:

Within the scope of the " Sign Up " tab and shopping from the IslaPlus website, the following personal data of yours will be obtained;

• Identity Information: Name, Surname, User Name, TR Identity Number
• Contact Information: Phone number, E-mail Address, Billing & Delivery Addresses
• Customer Transaction Information: Transaction Information, Order Information, Customer Comments, Invoice Information
• Transaction Security Information: IP Address, Username and Password Information, Website Login and Exit Information, Traffic Data (Connection Time / Duration, etc.)
• Financial Information: Bank Account / IBAN Number Information
• Other Information: Other information that can be shared by the Customer, Legal Transaction Information (Warnings, Information in the Case File in Case of Dispute)

Your personal data obtained from you, our valued customer, within the scope of e-commerce activities; execution of goods / services sales processes, creation of a customer account, delivery of your order to you, execution of the contract you have established with IslaPlus, follow-up of finance and / or accounting affairs, follow-up and execution of legal affairs, planning and execution of logistics activities, ensuring business continuity, goods / service sales carrying out after-sales support services, customer relations management, carrying out activities for customer satisfaction, tracking customer demands and/or complaints, tracking contract processes and/or legal requests, carrying out communication activities, planning processes related to the company's business and strategies, ensuring that data is accurate and up-to-date. Conducting marketing analysis studies, carrying out advertising, campaign and promotion processes for customers and, in this context, communicating through the communication channel preferred by the customer, creating customer-oriented and personalized campaigns, cross-selling, determining the target audience, ensuring the functioning of the IslaPlus website. developing and personalizing it according to customer needs, direct and non-direct marketing, carrying out personalized marketing and remarketing activities, personalized segmentation, market research, measuring and improving brand perception, adapting the products and services offered by IslaPlus to the tastes, usage habits and needs of the relevant people. planning and execution of sales and marketing processes of IslaPlus' products and/or services, obtaining the highest benefit from the products or services offered by the Company, planning and execution of relevant processes to increase customer experience, commitment to the products and/or services offered by IslaPlus Our Company is limited to the purposes of planning and execution of the creation and/or increase processes, management of relations with business partners and/or suppliers, execution of information security processes, provision of information to authorized institutions and organizations arising from the legislation, planning and execution of Company audit activities, and execution of internal reporting activities. It is processed by.

We ask you to share your two different communication channels with us in order to inform you about the purchase you made on our website and to provide you with delivery information and your invoice. Thus, when we cannot reach you through one of these methods, we will be able to reach you through the other channel.

3. Transfer of Personal Data of Customers:

Personal data collected from you, our valued Customers, is transferred to cargo companies (for the delivery of the product), banks (to receive payment for the product) and our affiliates (to plan the processes related to the Company's business and strategies), our shareholders and (in accordance with the legislation) within the scope of the contract established between us for the above-mentioned purposes. The services provided / made available to us by our infrastructure suppliers in the field of technology, after-sales services when necessary) can be transferred to our suppliers, business partners with whom we cooperate, authorized persons and official institutions (as clearly stipulated in the law and in accordance with legal regulations and relevant legislation in order to fulfill our legal obligations).

For the same purposes and limited to these, your personal data may be shared with our foreign subsidiaries, shareholders and business partners in accordance with Article 9 of the Law, with your express consent.

4. Collection Method and Legal Reason for Personal Data:

The above-mentioned personal data, membership forms on our website, fields on the my account page that you can fill in depending on your preference, your requests and applications, orders, contracts, campaigns, official letters/requests from judicial and administrative authorities, the contact form on the website, our call center. Data is collected in print and electronic media based on the searches made and your preference in the internet browser you use.

Your personal data collected for the above-mentioned legal reasons is specified in Article 5 of the Law by the Company in order to achieve the above-mentioned purposes;

• Based on the legal reason of ensuring that the data is accurate and up-to-date, providing information to the authorized institutions/organizations based on the legislation, following up finance and/or accounting affairs, following up on legal affairs, and clearly stipulated in the law,
• Based on the legal basis for the establishment or execution of the contract for the purposes of creating a customer account, fulfilling the contract you have established with IslaPlus, carrying out order and sales processes, providing products and services and after-sales support services and providing services, monitoring finance and / or accounting affairs,
• Based on the legal reason that data processing is mandatory for the establishment, use or protection of a right for the purposes of tracking and evaluating your requests and complaints, tracking contract processes and/or legal requests, carrying out communication activities, and carrying out information security processes,
• Based on the legal reason that it is mandatory for the data controller to fulfill its legal obligations for the purposes of monitoring legal affairs, planning and execution of logistics activities, planning and execution of Company audit activities,

• Management of relationships with business partners and/or suppliers, planning processes related to the Company's business and strategies, carrying out activities to ensure business continuity, carrying out after-sales support services for goods / services, carrying out customer relationship management processes, obtaining the highest benefit from the products or services offered by the Company, Based on the legal reason that data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the person concerned for the purposes of carrying out internal reporting activities,

is being processed. For cases not covered by the above purposes, your personal data is processed based on your explicit consent, the details of which are specified in the Consent Text. According to this; If you give your explicit consent, carrying out advertising, campaign and promotion processes for customers and within this scope, communicating through the communication channel preferred by the customer, creating customer-oriented and personalized campaigns, cross-selling, determining the target audience, planning and executing the relevant processes to increase customer experience. , Improving the functioning of IslaPlus' website and personalizing it according to customer needs, direct and non-direct marketing, carrying out personalized marketing and remarketing activities, conducting marketing analysis studies, personalized segmentation, market research, carrying out activities for customer satisfaction, improving brand perception. Planning and execution of the sales and marketing processes of IslaPlus' products and/or services, including the purposes of measuring and improving the products and services offered by IslaPlus, customizing the products and services offered by IslaPlus according to the tastes, usage habits and needs of the relevant people, It may be processed in line with the approval given by the customer within the scope of planning and execution of the processes of establishing and/or increasing loyalty to the services, and may be shared with third parties from which IslaPlus receives services, suppliers, business partners, affiliates and shareholders for these purposes.

5. Your Rights Regarding Your Personal Data:

Natural persons whose personal data are processed in accordance with Article 11 of the Law;

• Learning whether personal data about them is being processed,
• Requesting information if personal data has been processed,
• Learning the purpose of processing personal data and whether they are used for their intended purpose,
• Knowing the third parties to whom personal data has been transferred at home or abroad, (v) requesting correction of personal data in case of incomplete or incorrect processing and requesting that the transaction carried out in this context be notified to third parties to whom personal data has been transferred,
• Requesting the deletion or destruction of personal data in case the reasons requiring processing no longer exist, even though it has been processed in accordance with the law and other relevant legal provisions, and requesting that the action taken in this context be notified to third parties to whom the personal data has been transferred,
• Objecting to the emergence of a result against oneself by analyzing the processed data exclusively through automatic systems, and
• In case of damage due to unlawful processing of personal data, they have the right to request compensation for the damage.

Requests regarding the use of such rights can be submitted to our Company by the relevant person using the methods specified in the "KVKK Application Form" in the "Personal Data Protection Law" link on our website. Applications submitted via the specified methods will be finalized by IslaPlus as soon as possible and free of charge within thirty days at the latest.

However, if the transaction requires an additional cost, our Company may charge the fee at the tariff determined by the Personal Data Protection Board.